General Conditions
1. Introduction
Welcome to store.taplite.com. These terms and conditions govern your use of our website and the purchase of products, including tap handles and tap lenses, offered through our platform. By accessing or using our services, you agree to be bound by these terms.
2. Definitions
- “We,” “our,” and “us” refer to store.taplite.com.
- “You” or “customer” refers to any individual or entity accessing or using our services.
- “Products” refer to tap handles, tap lenses, and any other related items sold through our website.
3. Eligibility
You must be at least 18 years old or have the permission of a parent or legal guardian to use our website and make purchases.
4. Ordering and Payment
- Placing an Order: By placing an order, you confirm that all information provided is accurate and complete.
- Payment: Payments must be made in full at the time of purchase. We accept major credit cards, PayPal, and other methods as listed on our website.
- Order Confirmation: You will receive an email confirmation upon successful placement of your order.
5. Shipping and Delivery
- Global Shipping: We ship worldwide. Delivery times and costs vary depending on your location and shipping method chosen at checkout.
- Customs and Duties: International customers are responsible for any customs fees, duties, or taxes incurred.
- Delays: We are not responsible for delays caused by shipping carriers or customs clearance processes.
6. Returns and Refunds
- Return Policy: Products can be returned within 14 days of delivery if they are unused and in their original condition.
- Refunds: Refunds will be processed within 7 business days of receiving the returned product. Shipping costs are non-refundable.
- Defective Products: If a product arrives damaged or defective, please contact us within 7 days of receipt for a replacement or refund.
7. Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
8. Intellectual Property
All content on our website, including images, text, and logos, is protected by copyright and trademark laws. Unauthorized use is prohibited.
9. Changes to Terms
We reserve the right to update these terms at any time. The latest version will be posted on our website.
10. Governing Law
These terms and conditions are governed by the laws of The Netherlands.
Privacy Policy
1. Introduction
Store.taplite.com respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.
2. Information We Collect
- Personal Information: Name, email address, shipping address, phone number, and payment details.
- Non-Personal Information: Browser type, IP address, and website usage data collected via cookies.
3. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders.
- To communicate with you regarding your orders, inquiries, or promotional offers.
- To improve our website and services.
4. Sharing of Information
We do not sell or share your personal information with third parties, except:
- To fulfill your order (e.g., sharing your shipping details with delivery carriers).
- If required by law or to protect our legal rights.
5. Cookies
Our website uses cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings.
6. Data Security
We implement industry-standard measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
- Access and Correction: You have the right to access and correct your personal information.
- Deletion: You may request the deletion of your personal data unless it is required for legal or business purposes.
- Opt-Out: You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
9. Changes to this Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have questions or concerns about this policy, please contact us at:
Handelsonderneming Hartevelt bv.
Koudenhorn 54a, 2011 JD Haarlem
Phonenumber: +31 (0) 20 623 7899
E-mail: Info@Taplite.nl